Ulta Beauty

Review is specific for the salon, Zariah is AMAZING! She has colored and styled my hair twice and both times she crushed it. I didn’t even know exactly what I wanted to do with my hair and she gave me such a great highlight and cut. Will be going back!

Ulta in Trussville, Alabama(store 1154) is hands-down the best beauty and gift store in the Birmingham Area. It is one of few quality stores that has something for everyone. My experience at this Ulta has been consistently exceptional. I choose this location over others because of the professionalism and courtesy of the staff. These employees make the effort to build real connections with each of their customers. I would like to personally recognize Maecy, Staci, Keela, Lexie, Hope, Alandra, Tamera, and Kaitlyn for their outstanding service. Each of them has helped me and they are incredibly knowledgeable, welcoming, and genuinely kind. It’s rare to find a whole team that treats you like they actually care, but this team does. If you are looking for exceptional customer service, quality products, and a consistently positive shopping experience, this Trussville Ulta is the best in town. Highly recommend!

I visited this store last weekend to shop around for skincare items. I had no clue as to what products would help with my oily skin or which foundation would match my face perfectly. Maecy was able to assist me and helped me pick out great products! She was very knowledgeable about the products, professional, kind, and enthusiastic!! She also helped me to choose fragrances which I will be returning back to the store to purchase. Awesome job Maecy!!!! Before I finish my review, there’s another store employee named Ashley who is very kind and sweet. She’s assisted me on several occasions and also knowledgeable about the skincare products!!! I would give this store 10 starts if I could!!!

When I first walked in to the store I asked two young ladies for some help finding a more natural makeup look like tinted type makeup. For context I haven’t worn makeup in a while and I wanted something that was light for an upcoming trip. The girls were not super helpful other than saying 2 brands.When I asked where those brands where one girl pointed at the sign on the side of the wall and said “it will be under the sign that has the product name” I had every intention of of writing a bad review because not only were the girls unhelpful they were kind of rude. However I gave this store 5 stars only because I was approached by a woman that offered to help me, I later found out Malorie was the store manager. She helped color match me and even gave me great recommendations on other items that I had asked her about. She made me feel seen and helped me find everything I needed to start a new makeup routine I’d been hoping for when walking into the store. I will definitely be a regular customer because of her and only for that reason. In closing Malorie deserves a raise for caring about her customers and making sure they are satisfied with their purchases.